Legal

Privacy Policy

How Xpan Money collects, uses, shares, and protects your personal information across our Services.

Last updated: June 26, 2026

1. Overview

This Privacy Policy explains how Xpan Global LLC collects, uses, and protects personal information when you use our Services. We are committed to protecting your privacy and handling your data transparently and in accordance with applicable laws, including GDPR where relevant.

2. Information we collect

We collect information you provide, information generated through your use of the Services, and information from third parties such as identity-verification and payment partners.

  • Identity & contact data: name, email, phone, address, date of birth, government ID.
  • Financial data: account balances, transactions, payment methods, wallet addresses.
  • Verification data: KYC/AML records and the results of compliance screening.
  • Technical data: device, IP address, cookies, and usage analytics.

3. How we use your information

  • To provide, maintain, and improve the Services.
  • To verify your identity and comply with legal and regulatory obligations.
  • To detect, prevent, and investigate fraud and security incidents.
  • To communicate with you about your account, products, and updates.

4. How we share information

We do not sell your personal information. We share data only as needed with service providers (such as cloud, identity-verification, and payment partners), with financial institutions to process transactions, and with regulators, law enforcement, or other parties where required by law or to protect our rights.

5. Data security & retention

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and at rest. We retain personal information for as long as necessary to provide the Services and to meet legal, accounting, and regulatory requirements.

6. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

7. Contact us

If you have questions about this Privacy Policy or our data practices, contact our privacy team at support@xpan.money.

This page is provided for general information and does not constitute legal advice. The terms applicable to you are those in effect at the time you use the Services.